Xel-Há All-Inclusive Ticket
- 8-10h
Description
The ultimate water park: Xel-Há, where the water is born! If you feel like snorkeling among marine life, riding the slides of the Lighthouse Lookout, over 130 feet (40 m) high, having a blast on the ziplines, swings, rope bridges… all without a care in the world, because it's all-inclusive.
Xel-Há all-inclusive ticket: your adventure begins
Xel-Há is one of the best water and adventure parks in all of Mexico. Don't miss this experience!
With your park ticket, you can slide down a lookout-tower slide over 100 feet (30 meters) high, go snorkeling in the Xel-Há river and lagoon, ride the ziplines, float down the river on an inner tube or snorkel your way along it, leap from the 16-foot (5-meter) Cliff of Courage, or swing from the Chuc Kay Flight on a vine and drop into the cenote. Explore the jungle on foot or by bike, visit the pink conch sanctuary, meet the Melipona bee or tour the Xel-Há plant nursery.
Details
- 8-10h
- Tour duration may vary depending on your hotel's location and daily operations
- Hotel pickup if you add transportation to your ticket.
- Exceptions and meeting points:
- Tulum (Downtown and Hotel Zone): Please check the meeting point.
- Downtown accommodations in Cancún and Playa del Carmen (Airbnbs, boutique hotels, or private rentals): Please check the meeting point.
- Travel insurance
- Unlimited snorkeling in the inlet with fins and a full-face snorkel mask
- Inner tube float down the river
- El Faro Mirador lighthouse lookout with 360° views from 40m high and a waterslide descent
- Continental breakfast from 9:00am to 11:30am
- Snacks and buffet lunch from 11:30am to 17:30pm
- Unlimited non-alcoholic drinks and domestic open bar
- Adventure World: rope courses, ziplines and jumps from 5 meters high
- Trails through the middle of the jungle
- Cenotes, caves and grottoes
- Plant nursery
- Special games for little ones in "Kids' World"
- Life jackets, floats and bicycles.
- Lockers, restrooms, showers, changing rooms and one towel.
- Other services (WiFi, ATMs and shops at an additional cost).
- Tips (optional)
- Swimsuit
- Hat to protect you from the sun
- Sunscreen
- Insect repellent
- Flip-flops
- Change of clothes
- Cash or card
- An original, official photo ID is required
- Children under 12 who are taller than 1.40m must also show ID to verify their age
- Your sunscreen, repellent and tanning products must contain only titanium oxide and zinc oxide
Frequently asked questions
When should I book?
We recommend booking this tour in advance, as it is in very high demand, spots are limited and assigned on a first-come, first-served basis. Simply complete the booking process with the required information, including your preferred date and the number of participants.
What is Xel-Há park and where is it located?
Xel-Há is a natural park with incredible environmental richness, located right in the Pink Conch Sanctuary, where wildlife is studied and protected, just 18 km from Tulum. You can visit Monday to Sunday (holidays included) from 8:30 a.m. to 6:00 p.m. to enjoy an unforgettable water park.
What activities can you do at Xel-Há?
With your Xel-Há ticket you can enjoy its iconic Faro Mirador (a waterslide over 30 meters high), snorkeling, a trip down the river snorkeling or on an inner tube, cenotes, the Xel-Há cave, a jump from the Rock of Courage, the Chuc Kay flight (a vine swing over a cenote), and visits to the mangrove and Caprice Bay. Plus ziplines, the Trepachanga to show off your skills on the ropes, jungle trails, bike rides, and visits to the Pink Conch Sanctuary and the butterfly garden.
Why visit Xel-Há park with Xplora Riviera?
At Xplora Riviera, all park tickets include transportation from your hotel as well as food and drinks. Contact us and we'll recommend the park that best fits what you're looking for.
What activities are included with the Xel-Há ticket?
With your ticket you can swim and snorkel in the natural inlet, float down the river on a tube, fly over the water on ziplines, and enjoy relaxation areas and restaurants.
How big is Xel-Há?
Xel-Há park, “Place where the water is born,” covers about 14 hectares of fresh and salt water.
When is the best time to go to Xel-Há?
Xel-Há is open Monday to Sunday from 8:30 a.m. to 6:00 p.m., and of course the best season to visit is from April to August.
What kind of clothes should I bring to Xel-Há?
We recommend comfortable clothes, a swimsuit, a towel… and above all dry clothes for when you finish your experience at the park.
How can I pay for tours with Xplora Riviera?
At Xplora Riviera we accept Visa, MasterCard and Maestro cards, as well as PayPal or bank transfer.
What is the difference between Xel-Há and other water parks in the Riviera Maya?
Xel-Há stands out for its huge natural inlet with turquoise waters and its focus on nature and relaxation rather than adrenaline.
Is Xel-Há a good water park to visit with kids?
Xel-Há is perfect for kids, they'll have a blast! There's no minimum age, and children under 4 get in free.
If it rains, is it a good idea to go to Xel-Há?
The water park stays open even when it rains, so don't miss it!
Which operator will run this tour?
Your provider's name will appear directly on the confirmation voucher after you book. We work hand in hand with local partners for shared experiences, while at Xplora Riviera we operate our private tours directly. Either way, we are your main point of contact: message us on WhatsApp when you arrive at your destination and we'll take care of anything you need.
Do I need to book in advance to go to Xel-Há?
Yes, we recommend booking in advance to guarantee your entry, as it is one of the most visited parks in the Riviera Maya.
Do I need to be in good physical shape to enjoy all the activities at Xel-Há?
No, the activities are designed for all kinds of visitors, although some require swimming or walking through natural areas.
Does the park have areas to eat or rest during the visit?
Yes, Xel-Há has buffet restaurants, rest areas and hammocks, ideal for relaxing between activities.
Cancellation
- Free! Cancel at no cost up to 72 hours before the activity. If you cancel later:
- Cancellations less than 72 hours in advance: a 30% penalty of the total amount applies.
- Cancellations less than 24 hours in advance: a 100% penalty of the total amount applies.
- No-shows: 100% penalty, except in case of an accident or a justified medical reason.
- If you need to reschedule your tour, we'll do everything we can to move your booking to the new date you choose, as long as there is real availability on the date you want.